Privacy Policy.
How AHS Catering LLC handles the information you share when you enquire about catering for your event.
Overview
AHS Catering LLC (Dubai Trade License 1250970), based in Dubai, United Arab Emirates, provides premium event catering across the UAE. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you share with us when you enquire about our catering services through this website or by message.
Information We Collect
When you reach out to us about an event, we may collect:
- Your name and the contact details you provide (email address and phone number)
- Event details you share with us (event type, date, venue, guest count, menu preferences, dietary requirements, and budget)
- The content of messages you send us, including enquiries submitted through WhatsApp
- Website usage data gathered through cookies and analytics, such as the pages you view and how you arrived at our site
How We Use Your Information
We use the information you provide for the following purposes:
- To respond to your enquiry and answer questions about our catering
- To prepare quotations and tailored proposals for your event
- To plan, coordinate, and deliver event catering once a booking is confirmed
- To follow up with you about an active or past enquiry
- To measure the performance of our advertising and improve our website
- To meet legal, regulatory, and record-keeping obligations
Disclosure of Information
We share information only where it is needed to deliver your event or where we are required to by law:
- Catering suppliers, partners, and event staff engaged to prepare and serve your event, under confidentiality
- Service providers that support our operations, such as email, customer-relationship, and analytics platforms
- Legal, regulatory, and government authorities where disclosure is required by applicable law
Cookies and Website Tracking
Our website uses cookies and similar technologies for analytics and Google Ads conversion tracking. These tools help us understand how visitors find and use our site and let us measure the performance of our paid advertising. This tracking is used to assess campaign results, not to build profiles of identifiable individuals. You can manage or disable cookies through your browser settings.
Data Security and Retention
We apply reasonable access controls and safeguards to protect the information you share with us against unauthorised access, loss, or misuse. We retain enquiry and event information only for as long as needed to respond to you, deliver your event, and meet our legal and record-keeping obligations, after which it is securely deleted or anonymised.
Your Rights
Subject to applicable UAE data protection law, you may:
- Request access to the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Request deletion of your personal information where there is no legal reason to retain it
- Opt out of marketing or follow-up communications at any time
Changes to This Policy
We may update this Privacy Policy as our services or applicable laws change. The version published on this page at the time you contact us applies to that interaction. Material changes will be reflected here with an updated effective date.
Contact
If you have questions about this Privacy Policy or wish to exercise any of your rights, please reach us through the enquiry form on our website and our team will respond to you directly.